Free delivery on orders above £50.00!

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Deliveries and Refunds


Your delivery will be sent by courier with either Royal Mail or Hermes from our contract depot in Bristol.


Delivery Prices:                                                                          

UK Mainland:

Size/Weight of order

(Tracked Service - 48 Hours)

Small Parcel to 500g


Medium Parcel to 1kg


Medium Parcel to 2kg


Medium Parcel to 5kg


Large Parcel to 10kg


Extra Large Parcel to 20kg


An additional charge of £10 applies to the following destinations:

  • Highlands postcodes (IV, HS, KA27-28, KW, PA20-49, PA60-78, PH17- 26, PH30-44, PH49-50, ZE)
  • Northern Ireland
  • Isle of Wight


Delivery Times:

Deliveries are fulfilled by Hermes or Royal Mail, and the standard delivery time is 2-3 working days.

Deliveries outside UK:

At present we do not ship to locations outside the UK.



PURO Organic strives to make each purchase 100% satisfactory, but should you be dissatisfied with your item(s) please contact our customer service team at to find out how to return unopened goods. This return must be dispatched within 7 days of receipt and notification of the return shared with our customer service team. If the product has been opened, refunds will not be possible for hygiene and food safety reasons, unless the product is faulty. Items may be returned via recorded Royal Mail delivery or by any secure courier service, the charges for which shall be borne by you.

Confirmed orders are shipped automatically and cannot be changed or cancelled. If you have concerns regarding your order, please contact our customer service team at